{"id":132,"date":"2012-04-24T16:05:00","date_gmt":"2012-04-24T19:05:00","guid":{"rendered":"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\/"},"modified":"2012-04-24T16:05:00","modified_gmt":"2012-04-24T19:05:00","slug":"ministerio_da_justica_processa_claro_por_cobrancas_indevidas","status":"publish","type":"post","link":"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\/","title":{"rendered":"Minist\u00e9rio da Justi\u00e7a processa Claro por cobran\u00e7as indevidas"},"content":{"rendered":"<div class=\"cEZTFont1\">O Departamento de Prote\u00e7\u00e3o e Defesa do Consumidor do  Minist\u00e9rio da Justi\u00e7a (DPDC\/MJ) instaurou processo administrativo nesta  ter\u00e7a-feira para apurar den\u00fancias de que a operadora de  telefonia celular Claro estaria realizando cobran\u00e7as indevidas de  servi\u00e7os n\u00e3o contratados pelo consumidor, servi\u00e7os como \u201cClub Dance\u201d (de  m\u00fasicas e mensagens), com renova\u00e7\u00e3o autom\u00e1tica, sem qualquer  solicita\u00e7\u00e3o do consumidor.     <\/p>\n<p>As den\u00fancias partiram do Procon  Estadual de Tocantins, que enviou documentos ao DPDC demonstrando as  cobran\u00e7as indevidas feitas a v\u00e1rios consumidores. Depois de examinar  esses documentos e de ouvir, de forma preliminar, a empresa, o  Departamento concluiu que h\u00e1 ind\u00edcios de infra\u00e7\u00e3o a direitos b\u00e1sicos do  consumidor e de pr\u00e1tica comercial abusiva no fornecimento de servi\u00e7os.      <\/p>\n<p>A  Claro tem dez dias, a partir do recebimento da notifica\u00e7\u00e3o, para  apresentar sua defesa. Se for constatada infra\u00e7\u00e3o, a empresa poder\u00e1 ser  multada em at\u00e9 R$ 6,2 milh\u00f5es, de acordo com o C\u00f3digo de Defesa do  Consumidor.&nbsp;  <\/p>\n<p>Com informa\u00e7\u00f5es do Minist\u00e9rio da Justi\u00e7a <\/p><\/div>\n<p>  <img decoding=\"async\" src=\"https:\/\/blogs2.correiobraziliense.com.br\/wp-content\/uploads\/blog-consumidor\/pix.gif\">        <\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blogs2.correiobraziliense.com.br\/wp-content\/uploads\/blog-consumidor\/pix.gif\">         <\/p>\n<p>  <img decoding=\"async\" src=\"https:\/\/blogs2.correiobraziliense.com.br\/wp-content\/uploads\/blog-consumidor\/pix.gif\">   <\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Departamento de Prote\u00e7\u00e3o e Defesa do Consumidor do Minist\u00e9rio da Justi\u00e7a (DPDC\/MJ) instaurou processo administrativo nesta ter\u00e7a-feira para apurar den\u00fancias de que a operadora de telefonia celular Claro estaria realizando cobran\u00e7as indevidas de servi\u00e7os n\u00e3o contratados pelo consumidor, servi\u00e7os como \u201cClub Dance\u201d (de m\u00fasicas e mensagens), com renova\u00e7\u00e3o autom\u00e1tica, sem qualquer solicita\u00e7\u00e3o do consumidor. As den\u00fancias partiram do Procon [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-132","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Minist\u00e9rio da Justi\u00e7a processa Claro por cobran\u00e7as indevidas - Blog do Consumidor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Minist\u00e9rio da Justi\u00e7a processa Claro por cobran\u00e7as indevidas - Blog do Consumidor\" \/>\n<meta property=\"og:description\" content=\"O Departamento de Prote\u00e7\u00e3o e Defesa do Consumidor do Minist\u00e9rio da Justi\u00e7a (DPDC\/MJ) instaurou processo administrativo nesta ter\u00e7a-feira para apurar den\u00fancias de que a operadora de telefonia celular Claro estaria realizando cobran\u00e7as indevidas de servi\u00e7os n\u00e3o contratados pelo consumidor, servi\u00e7os como \u201cClub Dance\u201d (de m\u00fasicas e mensagens), com renova\u00e7\u00e3o autom\u00e1tica, sem qualquer solicita\u00e7\u00e3o do consumidor. As den\u00fancias partiram do Procon [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog do Consumidor\" \/>\n<meta property=\"article:published_time\" content=\"2012-04-24T19:05:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs2.correiobraziliense.com.br\/wp-content\/uploads\/blog-consumidor\/pix.gif\" \/>\n<meta name=\"author\" content=\"Fl\u00e1via Maia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fl\u00e1via Maia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/\"},\"author\":{\"name\":\"Fl\u00e1via Maia\",\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/#\\\/schema\\\/person\\\/bbd1e588d48fa9a3515b7bae180fb2ef\"},\"headline\":\"Minist\u00e9rio da Justi\u00e7a processa Claro por cobran\u00e7as indevidas\",\"datePublished\":\"2012-04-24T19:05:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/\"},\"wordCount\":195,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/wp-content\\\/uploads\\\/blog-consumidor\\\/pix.gif\",\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/\",\"url\":\"https:\\\/\\\/blogs2.correiobraziliense.com.br\\\/consumidor\\\/ministerio_da_justica_processa_claro_por_cobrancas_indevidas\\\/\",\"name\":\"Minist\u00e9rio da Justi\u00e7a processa Claro por cobran\u00e7as indevidas - 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