{"id":1789,"date":"2017-02-16T07:00:15","date_gmt":"2017-02-16T09:00:15","guid":{"rendered":"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/?p=1789"},"modified":"2017-02-13T16:49:54","modified_gmt":"2017-02-13T18:49:54","slug":"1789-2","status":"publish","type":"post","link":"https:\/\/blogs2.correiobraziliense.com.br\/consumidor\/1789-2\/","title":{"rendered":"Consumidora reclama que comprou aparelho da SKY e n\u00e3o consegue usar"},"content":{"rendered":"

 <\/p>\n

A moradora do Recanto das Emas Maria dos Anjos Pereira, 47 anos, entrou em contato com a equipe do Grita do Consumidor para relatar um problema com a SKY. H\u00e1 tr\u00eas anos, a consumidora comprou o SKY livre, e pagou em seis presta\u00e7\u00f5es. Foi informada que, depois que terminasse de pagar o equipamento, o produto seria dela e que somente os canais abertos permaneceriam. Entretanto, depois da data, todos os canais pararam de funcionar. \u201cEu pergunto: para que serve o equipamento? Quando eu ligo na central, eles dizem que eu tenho que recarregar, por\u00e9m, eu s\u00f3 quero os canais abertos, sem que outros pacotes sejam inclu\u00eddos\u201d.<\/p>\n

Resposta da empresa<\/strong><\/p>\n

A equipe do Grita do Consumidor tentou entrar em contato com a empresa, mas n\u00e3o obteve resposta at\u00e9 o fechamento desta edi\u00e7\u00e3o.<\/p>\n

Coment\u00e1rio da consumidora<\/strong><\/p>\n

\u201cA SKY me ligou e n\u00e3o entramos em um acordo, afirma Maria dos Anjos. \u201cEstou sem televis\u00e3o j\u00e1 tem um m\u00eas. N\u00e3o fiquei satisfeita, vou ficar no preju\u00edzo, j\u00e1 que o equipamento n\u00e3o funciona. Acho esse tratamento deles um desrespeito ao cliente. Comprei esse servi\u00e7o deles e fui enganada.\u201d<\/p>\n

Problemas com a empresa? Denuncie.<\/p>\n

\"Celular\"<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

  A moradora do Recanto das Emas Maria dos Anjos Pereira, 47 anos, entrou em contato com a equipe do Grita do Consumidor para relatar um problema com a SKY. H\u00e1 tr\u00eas anos, a consumidora comprou o SKY livre, e pagou em seis presta\u00e7\u00f5es. Foi informada que, depois que terminasse de pagar o equipamento, o produto seria dela e que […]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[144],"tags":[313,312,314],"class_list":["post-1789","post","type-post","status-publish","format-standard","hentry","category-consumidor","tag-consumidora","tag-sky","tag-tv"],"yoast_head":"\nConsumidora reclama que usou aparelho da SKY e n\u00e3o consegue usar<\/title>\n<meta name=\"description\" content=\""Eles querem que eu coloque recarga, mas eu n\u00e3o quero, porque o aparelho \u00e9 meu\u201d, afirma a consumidora Maria dos Anjos. 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